FAQs

Shipping 1. Do you charge shipping fees? No—free shipping on every order, no minimum, no hidden fees. What you see is what you pay!

2. How long does delivery take? Orders ship in 1–3 business days. Most arrive in 2–4 weeks due to high demand. 

3. Do you ship internationally? Yes, worldwide with free shipping from us. Any customs/duties are your responsibility (shown at checkout).

Products & Sizing 4. How do I choose the right size? Check the size chart on each product page. For beds, measure your pet + extra wiggle room; size up if unsure. We're here to help!

Returns 5. What's your return policy? 30 days for returns/exchanges on unused items in original packaging. Contact info@furbloom.me We cover return shipping for faulty/wrong items.

General 6. Are products safe? Yes—pet-safe, non-toxic materials. We prioritize quality and sustainability.

7. How do I clean items? Most beds have machine-washable covers (cold/gentle, air dry). Spot-clean inserts and follow labels on toys/accessories.

8. Payment options? Credit/debit cards, PayPal, Apple Pay, Google Pay—all secure.

9. How to contact you? Email info@furbloom.me live chat, or social DMs. We reply within 24 hours.

Questions? Reach out—we're pet lovers too!